By Thomas Gounley
Staff writer
Lt. Col. Richard Ruffin might be best viewed as proof that Cadets at the Leader’s Training Course have a little more power over things than they might originally think.
“It went up the chain, they told us to give them their cell phones back and so they got their cell phones back” said Sgt. 1st Class George Reitz, a drill sergeant with Charlie Company.
Although Cadets in Charlie and Delta companies were originally just allowed to use their cell phones at night on certain days, a recent decision by course commanders made it so they had access to them each night, as Alpha and Bravo Cadets originally did. Ruffin, a quality assurance officer at LTC who serves as the go-between Cadets and course leadership when it comes to their requests, relayed the cell phone complaints.
“That’s a typical example of the process,” Ruffin said of the decision.

Lt. Col. Richard Ruffin talks to Pfc. Andrew Gowen, a medic, about Cadet injuries out at the squad tactical exercise. It is Ruffin's first year at LTC, where he is serving as the quality assurance officer. Photo by Bobby Ellis/LTC PAO
As part of his role, Ruffin meets with Cadets from all companies several times to solicit feedback, and goes to training sites to observe them in action. As the final companies enter the graduation stage, he is trying to determine what could be improved about the course in upcoming years.
“We just collect feedback through a formal process,” he said.
On Tuesday, Ruffin met in small groups with Charlie Cadets as they prepared for their out-briefing that afternoon. Cadets completed a survey on their training, and then Ruffin talked to them about common complaints, from the number of washers and dryers in the barracks (too few) to the intensity of physical training (not hard enough) to frustrating equipment failures.
While he collects the data, Ruffin emphasizes that he doesn’t make the final call.
“Once the command gets the feedback, they make the decision,” he said.
This is his first year working as part of LTC after spending six consecutive summers at the Leader Development and Assessment Course at Joint Base Lewis-McChord, Wash., the latest step in a long Army career. Ruffin completed ROTC at Alabama A&M University and joined the Army after graduating in 1979. He served on active duty as an ordnance logistics officer for 21 years, then returned to his alma mater to work with the ROTC program as a contractor.
By surveying all the LTC companies both at the beginning and at the end, Ruffin is in a unique position to see how their perspectives change.
“We’re the ones who find out what’s really happening,” he said.
Notably, Ruffin said many Cadets already planned on contracting when they came to Fort Knox, unlike past years, when many decided to contract midway through the course. It’s a change he attributed to the smaller field of attendees at LTC this year.
“When they came here, they were dead set on contracting,” he said. “The schools are sending people that want to do this.”
Ruffin, who refers to himself as a “regular guy,” has racked up 30 years of service with the Army, as well as 30 years with his wife at Huntsville.
“My claim to fame is simple consistency,” he said.




